Karmactive Staff
Mercedes-Benz has issued a recall for more than 92,800 GLC SUVs because of a safety issue with the C-pillar – the vertical support at the rear of the vehicle that frames the back window.
The problem centers on the C-pillar’s ability to absorb impact during crashes. In certain accident scenarios where a rear passenger’s head might hit this area, the pillar may not absorb enough impact, increasing the risk of injury.
The recall specifically affects models equipped with panoramic moonroofs, including:
- 2023-2025 GLC300 and GLC300 4Matic SUVs
- 2024-2025 AMG GLC43 4Matic SUVs
- 2025 GLC350e 4Matic and AMG GLC63 S E Performance SUVs
To fix the problem, Mercedes-Benz dealers will modify the roof lining and C-pillar trim at no cost to owners. The company plans to mail notification letters to affected vehicle owners starting August 4, 2025.
Similar Posts:
Why the C-pillar matters in a crash
The C-pillar plays a crucial role in protecting passengers during accidents, especially in side impacts and rollovers. It helps maintain the integrity of the passenger compartment by absorbing and distributing crash forces away from occupants.
When this structural component doesn’t function properly, rear passengers face a higher risk of head injuries during certain types of collisions.
What owners should do
If you own a Mercedes-Benz GLC SUV from the affected model years with a panoramic moonroof, you can:
- Wait for the official notification letter (expected August 4)
- Contact Mercedes-Benz customer service at 800-367-6372 with questions
- Check if your vehicle is affected by entering your Vehicle Identification Number (VIN) on the National Highway Traffic Safety Administration website (NHTSA.gov/recalls)
- Schedule a service appointment with your local Mercedes-Benz dealership once you confirm your vehicle is affected
The recall repair will be performed free of charge, as is standard for safety recalls.
While waiting for repairs, the most important safety measure remains ensuring all passengers wear seatbelts properly at all times.
This recall highlights how even seemingly minor components like C-pillar trim can play significant roles in overall vehicle safety during crashes.
