Karmactive Staff
Annecto, one of Australia’s long-standing aged care and disability service providers, is closing its doors in July 2025 after 70 years of operation. This closure directly affects more than 3,000 elderly people, veterans, and people with disabilities who depend on Annecto’s services to live independently.
“This decision was not made lightly,” said Annecto Chair Colleen Furnaletto in a statement released Wednesday. The organization cited “service model shifts in the aged care and disability sectors and financial challenges” as the key factors behind the shutdown.
With 19 locations across Victoria, New South Wales, Queensland, and the Australian Capital Territory, Annecto employs over 1,000 staff members. Cities with Annecto branches include Melbourne, Sydney, Canberra, Ballarat, Mildura, and Dubbo, among others.
Financial records show Annecto reported a modest surplus of $993,000 for the 2023-24 financial year, with revenue of $85.9 million against expenses of $84.9 million. Despite this recent positive result, the organization determined it would not be able to continue operating in the future.
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The immediate priority is ensuring continued care for all clients. Annecto is working with the Department of Health, Disability and Ageing, the National Disability Insurance Agency, and the Department of Veterans’ Affairs to transfer clients to other trusted providers.
For those worried about their care arrangements, the Older Persons Advocacy Network (OPAN) offers free, independent support through their hotline at 1800 700 600. Annecto has started contacting clients directly to help with the transition process.
Founded in the 1950s by families from Melbourne’s western suburbs seeking more inclusive support options, Annecto has provided Home Care Packages, Commonwealth Home Support Programme services, and NDIS disability support for decades.
“As we approach this next chapter, we do so with the same spirit that inspired Annecto’s beginnings – ensuring that every person has access to the support they need, delivered with dignity and respect,” Furnaletto said.
