Tens of thousands of Starlink users woke up to dead connections this morning as Elon Musk’s satellite internet service suffered its second major network disruption in less than two months. The outage began around 12:35 a.m. ET, with Downdetector registering more than 43,000 user reports in the U.S. alone.
“Starlink is currently experiencing a service outage. Our team is investigating,” reads the sparse notice on the company’s website, offering no timeline for restoration or explanation of the fault. Reports from frustrated users span the globe, from the United States to Europe, with many taking to social media to confirm their dishes have gone dark.
The timing couldn’t be worse for remote workers and rural businesses that have come to depend on Starlink’s impressive performance metrics. According to Starlink’s official network update, their U.S. service delivers median peak-hour download speeds of nearly 200 Mbps and median peak-hour latency of 25.7 milliseconds as of July 2025. This network collapse follows a similar 2.5-hour blackout on July 24 that SpaceX VP Michael Nicolls attributed to “failure of key internal software services that operate the core network.”
SpaceX’s constellation currently includes more than 7,800 satellites in orbit, designed to provide redundant coverage with multiple satellites always in view for each user. Yet today’s outage suggests a possible network-wide issue rather than isolated satellite failures, though the exact cause has not been officially stated.
For users waiting for their connections to reestablish, checking the Starlink app for status updates is recommended. Starlink’s official troubleshooting guidance includes rebooting equipment by unplugging power for 30-60 seconds if issues persist after service is restored, but there’s no clear evidence that avoiding reboots during an outage provides any benefit.
Starlink’s growth to more than 6 million users globally and is available in over 100 countries and territories, making these outages increasingly impactful, especially for those in areas with no alternative connectivity options. The satellite provider has become a critical communication tool during natural disasters and in remote regions, highlighting the significance of today’s service disruption.
As users wait for their connections to return, SpaceX is investigating the outage according to their official statement. This disruption comes as competition in the satellite internet market continues to develop, with other companies working to build alternative networks.