Energy Bills to Expose Hidden $317 ‘Loyalty Penalty’ Starting 2026 Under New AEMC Rule

Australians will soon spot something new on their power bills – a message showing if cheaper plans exist with their current provider. The Australian Energy Market Commission (AEMC) has approved a rule requiring retailers to display “better offer” information prominently in bill communications, with parts commencing July 1, 2026, and hardship protections starting December 30, 2026. Many customers don’t know they’re paying extra just by staying loyal. ACCC data shows disengaged customers, particularly those on legacy plans, often pay significantly more than those on newer offers. For flat-rate plans older than two years, this jumps to 16.9% more – roughly … Continue reading Energy Bills to Expose Hidden $317 ‘Loyalty Penalty’ Starting 2026 Under New AEMC Rule